Terugbetalingsbeleid

 

You have 14 days from the date you receive your order to request a return.

To start a return, email us at sales@intl4eva.com with your order number and the item(s) you'd like to return. We'll confirm the return and send you the return address.

Conditions

• The item must be unused, unworn, and in its original condition, with tags attached.
• The item must be returned in its original packaging.

Return shipping

• Return shipping is paid by the customer.
• We recommend using a tracked shipping method, as we can't be responsible for returns lost in transit.

Refunds

• Once we receive and inspect your return, we'll email you to confirm it's been approved.
• Approved refunds are issued to your original payment method within 5–10 business days.
• Shipping costs from the original order are non-refundable.

Exchanges

• For a different size or colour, the fastest option is to return the original item for a refund and place a new order.

Faulty or incorrect items

• If an item arrives damaged or isn't what you ordered, contact us within 14 days and we'll cover the return shipping cost.